CRM

Customer records

Master records enriched by AI tags, stage, and timeline.

Contacts

Master records enriched by AI tags, stage, and timeline.

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Lists

Static cohorts for campaigns, VIP tracking, and imports.

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Segments

Dynamic audiences driven by rules and contact behavior.

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Deals

Pipeline and close-motion for consultations and deposits.

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Tasks

AI action queue for follow-up, service delivery, and escalation.

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Back to Contacts

MessageBook Deal Workflow

Aung Min

Channels

First seen8 Feb 2026

Last activity25 days ago

Contact Information

First name

Aung

Last name

Min

Phone number

+95 5014895

aung-min@example.com

City

Yangon

Country

Audience

Lists

Segments

AI Tags

high_intentinternational_patientreferral

Manual Tags

before_after_sent

Activity Timeline

Unified history across messaging, deals, tasks, and bookings.

AI added tag high_intent

3/10/2026, 1:31:00 PM

tag added

Confidence 77%.

Cura AI

Procedure Day

3/8/2026, 1:00:00 PM

booking created

Aung Min - FUE Hair Transplant

Bookings

Moved to In Treatment

3/5/2026, 2:05:00 PM

stage change

Aung Min is now classified as in treatment.

CRM Engine

Lead score updated to 84

3/5/2026, 1:45:00 PM

lead score change

Score increased based on recent conversation quality and next-step clarity.

CRM Engine

AI handled qualification flow

3/1/2026, 1:20:00 PM

ai conversation

Detected FUE Hair Transplant interest, updated lead score to 84, and captured high_intent, international_patient.

Cura AI

Inbound inquiry received

2/11/2026, 11:00:00 AM

message received

Hi, I'm traveling from MM and wanted to ask about FUE Hair Transplant in Bangkok.

Aung Min

Deal

No active deal

Create a deal to track stage, amount, and close timing for this contact.

Conversations

Inbound

Customer messages received

Outbound

Replies sent from team or AI

LINE OA

Would you like me to arrange a free consultation or send comparable case results first?

open

1 month ago

Outbound

Aftercare Follow-up

LINE channel

Queued

Last outbound

Message sent 13 Feb 2026

We have openings on Thursday afternoon and Saturday morning Bangkok time. Which is easier for you?

Next queued

Aftercare check-in queued for the next milestone

Bookings

Procedure Day

Aung Min - FUE Hair Transplant

3/8/2026, 1:00:00 PM

Tasks

No active tasks for this contact yet.