Cura AI Agent
Configure guidance, reusable workflows, lead segments, testing, and launch settings for Cura's customer-facing AI.
Guidance
Intercom-style guidance controls, adapted to Cura's brand voice and conversion flow.
Tone of voice
Friendly
Warm, clinic-appropriate, and confidence-building.
Answer length
Standard
Enough detail to guide a lead without overwhelming them.
Communication style
Vocabulary, reply phrasing, and brand tone for Cura.
Use simple languageKeep answers conciseSpeak like a care coordinator
Context and clarification
What the agent should confirm before answering.
Clarify treatment interestClarify budget and timingClarify follow-up channel
Content and sources
When to rely on playbooks, docs, or offer human review.
Use approved offers onlyCite financing policyLink post-care instructions
Spam
How to identify low-quality leads and route them appropriately.
Detect promotional spam messages
Other
Any remaining guardrails you want the agent to follow.