CRM

Customer records

Master records enriched by AI tags, stage, and timeline.

Contacts

Master records enriched by AI tags, stage, and timeline.

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Lists

Static cohorts for campaigns, VIP tracking, and imports.

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Segments

Dynamic audiences driven by rules and contact behavior.

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Deals

Pipeline and close-motion for consultations and deposits.

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Tasks

AI action queue for follow-up, service delivery, and escalation.

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Back to Contacts

MessageBook Deal Workflow

Omar Al-Hassan

Channels

First seen5 Feb 2026

Last activity22 days ago

Contact Information

First name

Omar

Last name

Al-Hassan

Phone number

+971 5013902

omar-al-hassan@example.com

City

Dubai

Country

Audience

Lists

Not in any saved list yet.

Segments

AI Tags

high_intentinternational_patientprice_sensitiveafraid_of_painready_to_book

Manual Tags

vip_watch

Activity Timeline

Unified history across messaging, deals, tasks, and bookings.

Moved to Consultation Completed

3/8/2026, 2:05:00 PM

stage change

Omar Al-Hassan is now classified as consultation completed.

CRM Engine

Lead score updated to 79

3/8/2026, 1:45:00 PM

lead score change

Score increased based on recent conversation quality and next-step clarity.

CRM Engine

AI added tag high_intent

3/4/2026, 1:31:00 PM

tag added

Confidence 74%.

Cura AI

AI handled qualification flow

3/4/2026, 1:20:00 PM

ai conversation

Detected FUE Hair Transplant interest, updated lead score to 79, and captured high_intent, international_patient.

Cura AI

Inbound inquiry received

2/8/2026, 11:00:00 AM

message received

Hi, I'm traveling from AE and wanted to ask about FUE Hair Transplant in Bangkok.

Omar Al-Hassan

Deal

No active deal

Create a deal to track stage, amount, and close timing for this contact.

Conversations

Inbound

Customer messages received

Outbound

Replies sent from team or AI

LINE OA

Would you like me to arrange a free consultation or send comparable case results first?

open

2 months ago

Outbound

No active workflow

LINE channel

Inactive

Last outbound

Message sent 10 Feb 2026

Absolutely. I will share a few recent FUE cases and note what the doctor recommended for each pattern.

Next queued

No outbound queued

Tasks

No active tasks for this contact yet.