CRM

Customer records

Master records enriched by AI tags, stage, and timeline.

Contacts

Master records enriched by AI tags, stage, and timeline.

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Lists

Static cohorts for campaigns, VIP tracking, and imports.

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Segments

Dynamic audiences driven by rules and contact behavior.

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Deals

Pipeline and close-motion for consultations and deposits.

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Tasks

AI action queue for follow-up, service delivery, and escalation.

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Back to Contacts

MessageBook Deal Workflow

Kenta Suzuki

Channels

First seen31 Jan 2026

Last activity27 days ago

Contact Information

First name

Kenta

Last name

Suzuki

Phone number

+81 5012247

kenta-suzuki@example.com

City

Tokyo

Country

Audience

Lists

Segments

AI Tags

medium_intentinternational_patient

Manual Tags

No manual tags yet.

Activity Timeline

Unified history across messaging, deals, tasks, and bookings.

AI added tag medium_intent

3/9/2026, 1:31:00 PM

tag added

Confidence 69%.

Cura AI

AI handled qualification flow

3/9/2026, 1:20:00 PM

ai conversation

Detected FUE Hair Transplant interest, updated lead score to 58, and captured medium_intent, international_patient.

Cura AI

Lead score updated to 58

3/5/2026, 1:45:00 PM

lead score change

Score increased based on recent conversation quality and next-step clarity.

CRM Engine

Inbound inquiry received

2/3/2026, 11:00:00 AM

message received

Hi, I'm traveling from JP and wanted to ask about FUE Hair Transplant in Bangkok.

Kenta Suzuki

Deal

No active deal

Create a deal to track stage, amount, and close timing for this contact.

Conversations

Inbound

Customer messages received

Outbound

Replies sent from team or AI

Facebook Messenger

Would you like me to arrange a free consultation or send comparable case results first?

open1 unread

2 months ago

Outbound

No active workflow

Facebook channel

Inactive

Last outbound

Message sent 5 Feb 2026

We have openings on Thursday afternoon and Saturday morning Bangkok time. Which is easier for you?

Next queued

No outbound queued

Tasks

No active tasks for this contact yet.