CRM

Customer records

Master records enriched by AI tags, stage, and timeline.

Contacts

Master records enriched by AI tags, stage, and timeline.

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Lists

Static cohorts for campaigns, VIP tracking, and imports.

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Segments

Dynamic audiences driven by rules and contact behavior.

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Deals

Pipeline and close-motion for consultations and deposits.

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Tasks

AI action queue for follow-up, service delivery, and escalation.

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Back to Contacts

MessageBook Deal Workflow

Daichi Nakamura

Channels

First seen26 Jan 2026

Last activity2 months ago

Contact Information

First name

Daichi

Last name

Nakamura

Phone number

+81 5010592

daichi-nakamura@example.com

City

Tokyo

Country

Audience

Lists

Segments

AI Tags

low_intentinternational_patientprice_sensitiveghost_risk

Manual Tags

No manual tags yet.

Activity Timeline

Unified history across messaging, deals, tasks, and bookings.

Lead score updated to 44

3/10/2026, 1:45:00 PM

lead score change

Score increased based on recent conversation quality and next-step clarity.

CRM Engine

Moved to Dormant

3/8/2026, 2:05:00 PM

stage change

Daichi Nakamura is now classified as dormant.

CRM Engine

AI added tag low_intent

3/5/2026, 1:31:00 PM

tag added

Confidence 64%.

Cura AI

AI handled dormant lead reactivation

3/2/2026, 1:20:00 PM

ai conversation

Detected FUE Hair Transplant interest, updated lead score to 44, and captured low_intent, international_patient.

Cura AI

Inbound inquiry received

1/29/2026, 11:00:00 AM

message received

Hi, I'm traveling from JP and wanted to ask about FUE Hair Transplant in Bangkok.

Daichi Nakamura

Deal

No active deal

Create a deal to track stage, amount, and close timing for this contact.

Conversations

Inbound

Customer messages received

Outbound

Replies sent from team or AI

Instagram DM

Just checking in in case timing is better now. I can resend the before-and-after examples if helpful.

snoozed

2 months ago

Outbound

Lost Lead Reactivation

Instagram channel

Queued

Last outbound

Message sent 31 Jan 2026

Absolutely. I will share a few recent FUE cases and note what the doctor recommended for each pattern.

Next queued

Soft reactivation message queued for tomorrow at 10:00

Tasks

No active tasks for this contact yet.