CRM

Customer records

Master records enriched by AI tags, stage, and timeline.

Contacts

Master records enriched by AI tags, stage, and timeline.

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Lists

Static cohorts for campaigns, VIP tracking, and imports.

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Segments

Dynamic audiences driven by rules and contact behavior.

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Deals

Pipeline and close-motion for consultations and deposits.

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Tasks

AI action queue for follow-up, service delivery, and escalation.

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Back to Contacts

MessageBook Deal Workflow

Thidarat Khemthong

Channels

First seen20 Jan 2026

Last activity26 days ago

Contact Information

First name

Thidarat

Last name

Khemthong

Phone number

+66 81007046

thidarat-khemthong@example.com

City

Bangkok

Country

Audience

Lists

Not in any saved list yet.

Segments

AI Tags

medium_intentlocal_patientready_to_booksatisfaction_high

Manual Tags

No manual tags yet.

Activity Timeline

Unified history across messaging, deals, tasks, and bookings.

Follow-up Appointment

3/9/2026, 2:00:00 PM

booking created

Thidarat Khemthong - FUE Hair Transplant

Bookings

Lead score updated to 75

3/8/2026, 1:45:00 PM

lead score change

Score increased based on recent conversation quality and next-step clarity.

CRM Engine

AI handled qualification flow

3/8/2026, 1:20:00 PM

ai conversation

Detected FUE Hair Transplant interest, updated lead score to 75, and captured medium_intent, local_patient.

Cura AI

Moved to Deposit Pending

3/4/2026, 2:05:00 PM

stage change

Thidarat Khemthong is now classified as deposit pending.

CRM Engine

AI added tag medium_intent

3/2/2026, 1:31:00 PM

tag added

Confidence 88%.

Cura AI

Confirm deposit payment with Thidarat Khemthong

2/25/2026, 11:15:00 AM

task created

Deposit was discussed but payment has not landed yet.

Cura AI

Deal created - FUE Hair Transplant - Thidarat Khemthong

2/10/2026, 12:00:00 PM

deal created

Proposal Sent at 108,954 THB.

Chom Admin

Inbound inquiry received

1/23/2026, 11:00:00 AM

message received

สวัสดีครับ สนใจปลูกผมครับ เห็นรีวิวของคุณหมอแล้วดูดีมาก

Thidarat Khemthong

Deal

FUE Hair Transplant - Thidarat Khemthong

Owner

Amount108,954 THB

Created at10 Feb 2026

Days in stage36

Close dateNot closed

Source

Facebook Ad

Conversations

Inbound

Customer messages received

Outbound

Replies sent from team or AI

LINE OA

ขอบคุณค่ะ พอได้รับรูปแล้วทีมจะสรุปแนวทางพร้อมราคาให้ทันทีค่ะ

open

2 months ago

Outbound

Deposit Follow-up

LINE channel

Queued

Last outbound

Message sent 25 Jan 2026

ได้ครับ เดี๋ยวส่งรูปให้คืนนี้

Next queued

Deposit reminder queued for tomorrow morning

Bookings

Follow-up Appointment

Thidarat Khemthong - FUE Hair Transplant

3/9/2026, 2:00:00 PM

Tasks

Confirm deposit payment with Thidarat Khemthong

Thidarat Khemthong requires payment follow up based on the most recent CRM signal.

payment follow upmedium priority

pendingDue 11 Mar 2026