CRM

Customer records

Master records enriched by AI tags, stage, and timeline.

Contacts

Master records enriched by AI tags, stage, and timeline.

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Lists

Static cohorts for campaigns, VIP tracking, and imports.

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Segments

Dynamic audiences driven by rules and contact behavior.

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Deals

Pipeline and close-motion for consultations and deposits.

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Tasks

AI action queue for follow-up, service delivery, and escalation.

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Back to Contacts

MessageBook Deal Workflow

ณบ

ณัฐพล บุญช่วย

Channels

First seen15 Jan 2026

Last activity21 days ago

Contact Information

First name

ณัฐพล

Last name

บุญช่วย

Phone number

+66 81005691

contact-22@example.com

City

Bangkok

Country

Audience

Lists

Segments

AI Tags

medium_intentlocal_patient

Manual Tags

vip_watch

Activity Timeline

Unified history across messaging, deals, tasks, and bookings.

AI added tag medium_intent

3/7/2026, 1:31:00 PM

tag added

Confidence 83%.

Cura AI

Lead score updated to 51

3/5/2026, 1:45:00 PM

lead score change

Score increased based on recent conversation quality and next-step clarity.

CRM Engine

AI handled qualification flow

3/1/2026, 1:20:00 PM

ai conversation

Detected FUE Hair Transplant interest, updated lead score to 51, and captured medium_intent, local_patient.

Cura AI

Inbound inquiry received

1/18/2026, 11:00:00 AM

message received

สวัสดีครับ สนใจปลูกผมครับ เห็นรีวิวของคุณหมอแล้วดูดีมาก

ณัฐพล บุญช่วย

Deal

No active deal

Create a deal to track stage, amount, and close timing for this contact.

Conversations

Inbound

Customer messages received

Outbound

Replies sent from team or AI

Facebook Messenger

ได้เลยค่ะ เดี๋ยวทีมประสานเวลาที่สะดวกและยืนยันอีกครั้งนะคะ

open1 unread

2 months ago

Outbound

No active workflow

Facebook channel

Inactive

Last outbound

Message sent 20 Jan 2026

ถ้ามีวันเสาร์จะสะดวกมากครับ

Next queued

No outbound queued

Tasks

No active tasks for this contact yet.