CRM

Customer records

Master records enriched by AI tags, stage, and timeline.

Contacts

Master records enriched by AI tags, stage, and timeline.

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Lists

Static cohorts for campaigns, VIP tracking, and imports.

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Segments

Dynamic audiences driven by rules and contact behavior.

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Deals

Pipeline and close-motion for consultations and deposits.

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Tasks

AI action queue for follow-up, service delivery, and escalation.

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Back to Contacts

MessageBook Deal Workflow

Pumpui Chirabhorn

Channels

First seen27 Dec 2025

Last activity22 days ago

Contact Information

First name

Pumpui

Last name

Chirabhorn

Phone number

+66 89-412-3004

pumpui.chirabhorn@itticon.co.th

City

Bangkok

Country

Audience

Lists

Segments

AI Tags

high_intentlocal_patientphoto_overdue

Manual Tags

No manual tags yet.

Activity Timeline

Unified history across messaging, deals, tasks, and bookings.

Moved to Post Treatment

3/8/2026, 2:05:00 PM

stage change

Pumpui Chirabhorn is now classified as post treatment.

CRM Engine

Lead score updated to 82

3/8/2026, 1:45:00 PM

lead score change

Score increased based on recent conversation quality and next-step clarity.

CRM Engine

AI added tag high_intent

3/8/2026, 1:31:00 PM

tag added

Confidence 64%.

Cura AI

AI handled qualification flow

3/8/2026, 1:20:00 PM

ai conversation

Detected FUE Hair Transplant interest, updated lead score to 82, and captured high_intent, local_patient.

Cura AI

Follow-up Appointment

3/7/2026, 2:00:00 PM

booking created

Pumpui Chirabhorn - FUE Hair Transplant

Bookings

Check healing progress for Pumpui Chirabhorn

2/24/2026, 11:15:00 AM

task created

Aftercare milestone is due based on treatment date.

Cura AI

Inbound inquiry received

12/30/2025, 11:00:00 AM

message received

สวัสดีครับ สนใจปลูกผมครับ เห็นรีวิวของคุณหมอแล้วดูดีมาก

Pumpui Chirabhorn

Deal

No active deal

Create a deal to track stage, amount, and close timing for this contact.

Conversations

Inbound

Customer messages received

Outbound

Replies sent from team or AI

Facebook Messenger

ขอบคุณค่ะ พอได้รับรูปแล้วทีมจะสรุปแนวทางพร้อมราคาให้ทันทีค่ะ

open

3 months ago

Outbound

Aftercare Follow-up

Facebook channel

Queued

Last outbound

Message sent 1 Jan 2026

ได้ครับ เดี๋ยวส่งรูปให้คืนนี้

Next queued

Aftercare check-in queued for the next milestone

Bookings

Follow-up Appointment

Pumpui Chirabhorn - FUE Hair Transplant

3/7/2026, 2:00:00 PM

Tasks

Check healing progress for Pumpui Chirabhorn

Pumpui Chirabhorn requires aftercare check based on the most recent CRM signal.

aftercare checkmedium priority

pendingDue 9 Mar 2026